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Trust & Safety Center

Intellia is built on trust. Learn how we keep the platform safe, how moderation works, and how to report problems.

Platform Policies

Community Standards

  • Be respectful and professional in all interactions.
  • No harassment, hate speech, or personal attacks.
  • No spam or repetitive content.
  • Share accurate information and cite sources.
  • Respect intellectual property rights.

Prohibited Content

  • Hate speech targeting race, religion, gender, or orientation.
  • Graphic violence or disturbing content.
  • Sexually explicit or adult content.
  • Content that promotes illegal activity.
  • Doxxing or sharing private personal information.

Expert Standards

  • Experts must accurately represent their credentials.
  • Fabricating qualifications results in permanent removal.
  • Experts with ratings below 2.5 face automatic review.
  • Inactive experts (90+ days) are removed from the directory.
  • Expert status may be revoked for policy violations.

Marketplace Rules

  • All listings must accurately describe the product.
  • Digital goods must be original or properly licensed.
  • Fake reviews or purchase manipulation results in suspension.
  • Refund disputes are handled by neutral admin review.
  • Fraudulent activity results in permanent account ban.

How Moderation Works

01

Content Posted

User submits question, answer, article, or listing.

02

AI Pre-Screening

Our AI instantly screens for hate speech, spam, and policy violations.

03

Auto-Action

High-severity content is removed immediately. Medium-severity is flagged for review.

04

Human Review

Admin moderators review flagged content and reports within 24โ€“48 hours.

05

Decision & Appeal

Content is actioned or cleared. Users may appeal any moderation decision.

How to Report

Report Content

Use the โ‹ฏ menu on any question, answer, or article and select "Report".

Report a User

Visit the user's profile and use the "Report User" option in the overflow menu.

Report a Listing

On any marketplace item, use the flag icon to report fraud or policy violations.

Transparency Report

Q2 2025

1

Reports Received

0

Content Removed

0

Accounts Suspended

1

AI-Automated Actions

Data reflects platform activity. Reports updated weekly.

Frequently Asked Questions

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